Contact KTVS

KTVS Payment Address

PO Box 2016
Omaha, NE 68103-2016
Phone: 1-800-236-0233
Hours: 9am - 6pm Monday - Friday
Pay Online Through MyCarePortal

General Correspondence

73A South Stevens Street
Rhinelander, WI 54501-3432
Phone: 1-800-236-0233

Billing Support - 9am to 6pm Monday - Friday

If you have questions about a bill please contact us at: 1-800-236-0233 Toll Free

Online Payments Through My Care Portal

Set up recurring payments or make a one time payment through our payment partner.
You will be taken to the "My Care Portal Secure Site"

Note: Recurring payments set up on-line go through a billing cycle to be proofed. Your current bill must be paid in a separate one-time transaction.

Online Internet Support

Visit our online support site

The support site covers the topics listed below plus many others. This is a great tool to help you enjoy you internet experience. You will need to login using your E-mail Address and Password for some features.

Internet Support by Phone

Who to Call?
24/7 Technical Support @ (866) 910-4734. (Internet Problems Only)

Call here first if you are having e-mail or performance problems, or if your Modem lights are on but you still can't get online. (These problems are likely after the Modem. The 24/7 support staff will be the best equipped to help you.)

Call KTVS Office @ (800) 236-0233.
Call here first if the Modem lights are off or flashing.

(This is likely a problem before the Modem. Our Local Technicians will be able to assist you with these problems.)